Black Diamond Agency

About Black Diamond Agency

We help brands run events, activations, or their business - without the staffing stress. Black Diamond Agency provides premium, highly-vetted temporary and permanent staff who show up on time, know their role, and represent your company flawlessly.

Whether it’s a marketing campaign, tradeshow, corporate conference, experiential activation, or customer service team, we match you with the right people and manage the process from start to finish - including briefing, coordination and last-minute changes.

With over 900 skilled staff nationwide, 15+ years of experience and a reputation for seamless delivery we’re the staffing agency clients trust to get it right the first time.

Our mission is simple: to change the world by placing great people in great organizations. We believe that the right staff can transform an event, activation or workplace into an extraordinary experience. Every team member we provide is carefully selected and briefed to ensure professionalism, energy, and the perfect fit for your business needs.

Our Services

Brand Activations - Bring your campaigns or activations to life with energetic, personable staff who connect with your audience. We provide team members for retail pop-ups, product launches, PR stunts, experiential marketing and more. From mascots and costume characters to lead generation staff and brand ambassadors, our teams are briefed to deliver consistent, professional and engaging experiences.

Business Events - We make conferences, trade shows, exhibitions and corporate event run smoothly. Our staff manage guest registrations, delegate support, wayfinding, event logistics, and provide Event Manager oversight, as well as coach assistants, so you can focus on delivering your message and creating lasting impressions with your attendees.

Hospitality Staffing - Elevate your event or venue with trained hospitality professionals, including front-of-house staff, baristas, bar staff, supervisors and catering assistants. Our teams ensure every guest has an exceptional experience with professional, reliable service that enhances your event’s atmosphere.

Business Support - From administration and reception to customer service, automotive support, warehouse assistance and more, our temporary staff help businesses operate efficiently during busy periods or special projects. We tailor staffing solutions to your needs so you only get the support that matters.

Permanent Staffing - In addition to temporary solutions, we offer reliable permanent staffing for businesses seeking long-term hires. By leveraging our rigorous recruitment and matching processes, we ensure your permanent team members have the skills, attitude, and professionalism needed to contribute from day one.

Why Choose Black Diamond Agency

We don’t just supply staff - we provide people who make a real difference! 

Our recruitment process is thorough, including three skills assessments, a one way video interview, reference checks and detailed onboarding (Only 16% of applicants make it through to the end).

Once recruited, our experienced Staffing Managers carefully match staff to your event or business based on availability, experience, past performance and your unique requirements.

This two-step approach guarantees you’ll be satisfied with our team. We pride ourselves on delivering staff with excellent personalities, proactive attitudes, strong customer service skills, and a professional, polished presentation so your brand always looks its best.

Our clients trust us because we deliver:

• Staff who are not only qualified but also have outstanding personalities and exceptional customer service skills.

• Flawless execution every time. We’re known for our high-level service, seamless project delivery, and attention to detail.

• A hassle-free experience. With 15 years of industry expertise, you can rely on us to get it right the first time.

• Consistency across multiple locations and events, ensuring your brand shines the same way everywhere.

• Flexible solutions tailored to the unique demands of your events, activations, or business operations.

We back our service with a 100% quality guarantee: if you’re not completely satisfied with any team member, we’ll either replace them or refund their hourly rate.

Let’s Work Together

Looking for reliable, energetic, and professional staff for your next activation, event, or business operation? Black Diamond Agency makes staffing simple. From brand activations to business support, hospitality, and permanent placements, we ensure every role is filled with the right people to deliver exceptional results.

Send us an email (sales@blackdiamondagency.com), give us a call (02 8319 5544), book a meeting with us today or check out our website to discover how we can make your next project seamless and stress-free.